Name
Every Appointment Is a Staffing Decision: Rethinking Infusion Capacity in a Constrained Workforce Era
Date & Time
Wednesday, September 9, 2026, 12:30 PM - 1:00 PM
Marcia Ekworomadu Tim Affeldt Andre Harvin Mohan Giridharadas Dwight Owens
Description

Infusion centers are being asked to treat more patients, manage more complex therapies, and protect an already stretched nursing workforce — often with the same number of chairs, hours, and staff. For charge nurses, managers, and infusion center directors, capacity is not just a scheduling challenge; it is a daily operational decision-making challenge affecting staffing, patient flow, and care delivery. This panel will explore how infusion leaders are rethinking appointment templates, nurse assignments, chair utilization, add-ons, cancellations, and daily workload balance to improve access without burning out teams. Panelists will share practical strategies for using data, operational visibility, and frontline workflows to make better operational decisions before the day breaks down.

Learning Objectives:

  1. Identify how appointment mix, treatment complexity, chair availability, and nurse staffing interact to shape daily infusion capacity and operational decisions.

  2. Explore practical ways infusion teams can use data and real-time visibility to balance patient access, nurse workload, and operational flow.

  3. Discuss strategies for improving capacity and schedule reliability while reducing last-minute workarounds, staff strain, and patient delays.

topic