Frequently Asked Questions

Swissotel Chicago

323 E Wacker Dr, Chicago, IL 60601

(312) 565-0565

We have set aside special group rates for conference attendees at a few hotels. Click here to reserve a room within our block. 

Chicago has two airports - O'Hare (ORD) and Midway (MDW), which are both 15-20 miles from Downtown Chicago. 
Taxi service is readily available from both airports and runs about $35 one way. Depending on the time of day, a cab will take approximately 30 minutes. 

GO Airport Express offers airport shuttle services between Chicago area locations and O'Hare and Midway Airports.
Efficient, safe, and economical airport shuttles depart from O'Hare and Midway Airports every 15 minutes for Chicago downtown and many suburban locations. 

Ground transportation is arranged by making a reservation. 

Pick up your badge at the Exhibitor & Sponsor Registration desk located inside the Exhibit Hall.

This will be emailed to you approximately 45 days prior to the conference. 

See Exhibitor Packages for detailed information regarding exhibitor spaces. For options around adding food or beverage, you can email

In the exhibit hall, booth structures have a 10' max. In the Grand Foyer, booth structures have an 8' max.

Absolutely! We encourage booths to host a raffle on Monday or Tuesday evening to encourage attendees to stop by and leave business cards. If you plan on participating in a raffle, please submit the details on the partner portal. We will then arrange a time to stop by your booth and announce the winner(s). 

We will not be able to bring out empty boxes from storage before the event's conclusion. Any exhibitor who chooses to dismantle outside of the dedicated tear down times will be prohibited from selecting a preferred booth location at next year’s meeting.

The installation of exhibits is TBD. Tear down of exhibits will begin at approximately 6:00 pm on Tuesday, November 5th.

We do not have a general contractor onsite at this event. Please reach out to if you would like to hear about our recommended partners.

We will have an ATS booth/ATS member in the exhibit hall next to the Exhibitor registration station, where you will check in and retrieve your Lead Retrieval device.

The insurance should cover the total cost of your booth materials. Typically, you can get this from your legal team or Insurance Provider. An example of how to fill out the certificate can be viewed here.

We will have free wifi available for all conference attendees but if your exhibit will feature any demos or require above average bandwidth, please order internet here

Check out our quick video vignettes on YouTube for a better visual on what it's like on site.