Frequently Asked Questions

Hyatt Regency Chicago

151 E Wacker Dr, Chicago, IL 60601

(312) 565-1234

We have set aside special group rates for conference attendees at a few hotels. Click here to reserve a room within our block. 

Chicago has two airports - O'Hare (ORD) and Midway (MDW), which are both 15-20 miles from Downtown Chicago. 
Taxi service is readily available from both airports and runs about $35 one way. Depending on the time of day, a cab will take approximately 30 minutes. 

GO Airport Express offers airport shuttle services between Chicago area locations and O'Hare and Midway Airports.
Efficient, safe, and economical airport shuttles depart from O'Hare and Midway Airports every 15 minutes for Chicago downtown and many suburban locations. 

Ground transportation is arranged by making a reservation. 

Pick up your badge at the registration desk located in the West Tower of the Hyatt Regency, Chicago.

This will be emailed to you approximately 45 days prior to the conference. 

See Exhibitor Packages for detailed information regarding exhibitor spaces. For options around adding food or beverage, click here.

Booth structures have an 8' max height in the Crystal foyer.

Absolutely! We encourage all booths to host a raffle on Monday or Tuesday to encourage attendees to stop by and leave business cards. If you plan on hosting a raffle, please submit the details on the partner portal. We will then arrange a time to stop by your booth to encourage attendee participation and/or to announce the winner(s). 

We will not be able to bring out empty boxes from storage before the event's conclusion. Any exhibitor who chooses to dismantle outside of the dedicated tear down times will be prohibited from selecting a preferred booth location at next year’s meeting.

The installation of exhibits will tentatively be 12:00 - 5:00 pm on Sunday, April 7th. Tear down of exhibits will begin at 6:00 pm on Tuesday, April 9th.

We have partnered with GES as a general contractor, you can purchase additional labor through them to set up or tear down your booth. 

We will have an ATS booth/ATS member in the exhibit hall next to the Exhibitor station, where you will check in and retrieve your Lead Retrieval device. The ATS member will also do a lap to all booths at the start of the conference to help drop off scanners. 

The insurance should cover the total cost of your booth materials. Typically, you can get this from your legal team or Insurance Provider. An example of how to fill out the certificate can be viewed here.

We will have free wifi available for all conference attendees but if your exhibit will feature any demos or require above average bandwidth, please order internet for your booth here

Check out our quick video vignettes on YouTube for a better visual on what it's like on site.