Q: Where is the Payer Issues Roundtable location? 

Swissotel

323 E Wacker Dr.

Chicago, IL 60601

Q: How do I reserve my hotel room?
We have set aside special group rates for conference attendees at the Swissotel. Click here to reserve a room within our block. 

Q: How do I get to the hotel from the airport?

Chicago has two airports - O'Hare (ORD) and Midway (MDW), which are both 15-20 miles from Downtown Chicago. Taxi service is readily available from both airports and runs about $45 one way. Depending on the time of day, a cab will take approximately 30 minutes. GO Airport Express offers airport shuttle services between Chicago area locations and O'Hare and Midway Airports. Efficient, safe, and economical airport shuttles depart from O'Hare and Midway Airports every 15 minutes for Chicago downtown and many suburban locations. Ground transportation is arranged by making a reservation.

Q: How do I pick up my badge?
Pick up your badge at the Exhibitor & Sponsor Registration desk located in the Foyer.

Q: What is my booth number?
This will be emailed to you approximately 45 days prior to the conference. 

Q: What is included in my Exhibitor package?
See Exhibitor Spaces for detailed information regarding exhibitor spaces. 

Q: What is the height restriction for my booth?
In the exhibit hall, booth structures have a 10' max. 

Q: Can my booth host a raffle?
Absolutely! We encourage all booths to host a raffle on Thursday or Friday evening to encourage attendees to stop by and leave business cards. If you plan on participating in a raffle, please email events@beckershealthcare.com to let us know what you'll be raffling. We will then arrange a time to stop by your booth and announce the winner(s). 

Q: What happens if I teardown early?
We will not be able to bring out empty boxes from storage before the event's conclusion. Any exhibitor who chooses to dismantle outside of the dedicated tear down times will be prohibited from selecting a preferred booth location at next year’s meeting.

Q: What are the approximate setup and teardown hours?
The installation of exhibits will tentatively be in the afternoon on Wednesday, November 8th. Tear down of exhibits will happen on Friday, November 9th. 

Q: Will there be a company on-site to help set up the booths? 
The Becker's staff is available to assist; however, there will not be a company available to help with booth setup. If you'd like to hire a company to provide this service, you are welcome to do so at your own expense. 

Q: I signed up with ATS — where do I go to pick up my Lead Retrieval device?
We will have an ATS booth/ATS member in the exhibit hall next to the Exhibitor registration station, where you will check in and retrieve your Lead Retrieval device.

Q: Is the hall carpeted?
Yes, the exhibit area is carpeted. You do not need to order carpet for your booth unless you prefer to do so.

Q: How much should my Certificate of Insurance cover?
The insurance should cover the total cost of your booth materials. Typically, you can get this from your legal team or Insurance Provider. An example of how to fill out the certificate can be viewed here.

Q: Will there be free internet? 
We will have free wifi available for the conference through the venue, but if your exhibit will feature any demos or require above average bandwidth, internet ordering options can be found here.

Q: What furnishings are included with my booth? 
Each booth space will be set up with one 6'L x 30"H black draped table, two chairs, and one wastebasket.