Conference Agenda

Disruption & innovation are constant in healthcare.

Join thousands of your executive peers to get a glimpse of the C-suite discussions happening at health systems across the country and leave with clear action items to improve your organization.

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Start Time Session Type Name
7:00 AM Registration Opens
8:00 AMKeynote Panel01. Health System Growth Strategies and Edge to Win the Next 5 Years
8:00 AMSemi-Keynote Panel02. How Top CFOs Are Protecting Margin Without Sacrificing Mission
8:00 AMSemi-Keynote Panel03. The Real ROI on AI in Healthcare
8:00 AMSemi-Keynote Panel04. How Top COOs Are Building Operations That Can Absorb Constant Change
8:00 AMPanel12. What It Takes to Lead HR in a Health System Under Financial Pressure
8:50 AMPanel01. The Bright Spots, Pressure Points and Walk-Away Moments When the Payer Environment Works Against You
8:50 AMPanel03. How to Reach the Modern Patient as Both a Patient and a Consumer
8:50 AMPanel04. After Ambient Documentation: The Next Frontier in Clinical AI
8:50 AMPanel07. Where the Smartest CEOs Are Focusing Capital Spend and Investments
8:50 AMPanel08. The Pediatric Care Gap: Staffing Strategies across Credentials
8:50 AMPresentation09. Presentation with Dr. Bob Carter, CEO of University of Utah Health
8:50 AMPanel10. Capital Discipline in an Era of Competing Priorities
8:50 AMPanel11. Strategic Planning for a Wave of Newly Uninsured Patients
8:50 AMPanel14. The Multi-Generational Workforce: Leading Teams with Radically Different Expectations
8:50 AMPanel15. Inside the Homegrown Models Redefining Healthcare Pipelines
9:40 AMPanel06. How the Best HR Leaders Are Redesigning Rewards and Driving Organizational Change
9:40 AMPanel07. Margin, Mission and What Has to Give: The Hard Questions CEOs Face Today
9:40 AMPanel08. Organizing and Implementing Quality Infrastructure for Outpatient Settings
9:40 AMPanel09. Getting Clinicians to Use AI Well
9:40 AMPanel10. Unlocking Growth Strategies for Outpatient and Ambulatory Services
9:40 AMPanel11. The ROI on AI Agents in Healthcare
9:40 AMPanel12. The Workforce Crisis Is Not Over – How Organizations are Changing Their Approach
9:40 AMPanel14. When Everything Is a Priority: How Leaders Are Making the Impossible Calls
9:40 AMPanel15. From Reactive to Resilient: Building Risk-Ready Health Systems
10:20 AMNetworking OpportunitiesNetworking Break in the Exhibit Hall
10:45 AMKeynote Panel01. The Future of Health Systems: Economics and Care Model Reboot
10:45 AMSemi-Keynote Panel02. How to Manage Third-Party Risk in a Connected Health System
10:45 AMSemi-Keynote Panel03. Building Agile Organizations That Can Pivot without Starting Over
10:45 AMSemi-Keynote Panel04. How C-Suite Teams Are Rewriting the Playbook in Uncertain Times
10:45 AMSemi-Keynote Panel05. Capital Allocation in an Era of Competing Priorities
10:45 AMPanel06. Top Strategies to Boost Workplace Safety and Reduce Violence
10:45 AMSemi-Keynote Panel07. What Great CEO and Board Relationships Actually Look Like
10:45 AMSemi-Keynote Panel08. Governing Clinical AI: Preventing Drift, Protecting Judgment and Ensuring Safety
10:45 AMPanel12. What the Next Generation of Healthcare Workforce Strategy Has to Get Right
11:35 AMPanel01. The Modern Capital Strategy for Access Expansion
11:35 AMPanel04. Retention without the Raises and What Actually Works
11:35 AMPanel08. Quality Under Pressure: How Clinical Leaders Are Raising the Bar
11:35 AMPresentation09. Proactive by Design: How Montefiore Einstein Redesigned Cancer Screening
11:35 AMPanel10. Top Strategies for Specialty Care Access under Pressure
11:35 AMPanel11. How the CFO Role Has Evolved Beyond the Numbers
11:35 AMPanel12. How CHROs Are Building Retention-obsessed, Burnout-proof Cultures
11:35 AMPanel14. From Zip Code to Bedside: Operationalizing SDOH Screening at Scale
11:35 AMPanel15. How COOs Are Turning Workforce Instability Into a Redesign Opportunity
12:25 PMNetworking OpportunitiesNetworking Lunch in the Exhibit Hall
1:30 PMPanel01. How Leading Health Systems Are Winning the Competition for Clinical Talent
1:30 PMPanel02. Under Pressure and Pursuing Perfection: How Top Systems Are Closing the Gap on Harm
1:30 PMPanel07. Rethinking the Health System Business Model Before It's Too Late
1:30 PMPanel08. Aligning Physician Incentives and Building a Winning Medical Staff Strategy
1:30 PMPanel09. The Investments Defining the Future of Top Health Systems
1:30 PMPanel10. Acquisition Is the Easy Part: The Operational and Cultural Work That Follows
1:30 PMPanel11. How Leaders Stay Strategic When Day-to-Day Pressures Never Let Up
1:30 PMPanel12. How Apprenticeship Programs Are Reshaping Workforce Culture and Operations
1:30 PMPanel14. How Forward-Thinking Systems Are Building What Comes Next
1:30 PMPanel15. Rethinking Talent Development: How to Build Your Workforce From the Inside Out
2:20 PMKeynote Panel01. The Next Wave of AI in Healthcare
2:20 PMSemi-Keynote Panel02. How Top Health Systems Turn Transformational Strategy into Action
2:20 PMSemi-Keynote Panel03. The CEO Guide to Building Resilient Organizations
2:20 PMSemi-Keynote Panel04. Beyond the Framework: The Real Work Behind Zero-Defect Culture
2:20 PMSemi-Keynote Panel05. Redefining Performance: What High-Functioning Health Systems Look Like Now
2:20 PMSemi-Keynote Panel08. What Our Patients Told Us and How It Changed Everything
3:00 PMNetworking OpportunitiesNetworking Break in the Exhibit Hall
3:20 PMSemi-Keynote Panel02. What Comes after the Acquisition Phase
3:20 PMFireside Chat03. Surviving the Present While Inventing the Future
3:20 PMSemi-Keynote Panel04. Creating a Culture of Innovation and Resilience
5:00 PMNetworking OpportunitiesOpening Happy Hour in the Exhibit Hall
6:00 PMNetworking OpportunitiesECG Women's Networking Reception
Start Time Session Type Name
7:30 AMNetworking OpportunitiesContinental Breakfast in the Exhibit Hall & Registration Opens
8:30 AMKeynote Panel01. The Big Risks and Headwinds for Healthcare C-suites to Watch
8:30 AMSemi-Keynote Panel02. The Next Evolution of Telehealth and Virtual Care
8:30 AMSemi-Keynote Panel03. What Survives, What Disappears and Who Shapes the Health System of 2035
8:30 AMPresentation04. Leading Innovation and Using Innovation to Lead. Nursing Innovation Triad
8:30 AMSemi-Keynote Panel07. How CEOs Navigate Decisions With No Good Options
8:30 AMPanel08. Data Rich, Info Poor: Turning Dashboard Frustration into Actionable Workforce Insights
8:30 AMSemi-Keynote Panel10. Build the Bench: Upskilling IT Teams for an AI-Dependent World
8:30 AMSemi-Keynote Panel12. The Next Evolution of Virtual Nursing: Where Do We Go from Here?
8:30 AMPanel14. How Rural Organizations Are Getting Creative to Win the Workforce Battle
9:20 AMPanel02. Cyberattacks You Didn't Hear About – Because We Stopped Them
9:20 AMPanel04. Leading Elite Clinical Culture with a Multigenerational Workforce
9:20 AMPanel06. Why Digital Health's Promise Is Finally Being Realized – and Who Is Leading It
9:20 AMPanel07. Increasing Access under Financial Pressure as the CEO and CFO
9:20 AMPanel08. What AI Upskills in the Nursing Workflow: From Ambient Documentation to Clinical Decision Support
9:20 AMPanel09. What's Next for Clinical AI Once the Foundation Is in Place
9:20 AMPanel10. What Tomorrow's Healthcare Executive Teams Need to Thrive
9:20 AMPanel11. Finance Leaders as Data-Driven Growth Strategists: Rethinking the Rules of Healthcare Finance
9:20 AMPanel12. Capacity Command Centers: How Nurse-Led Operations Transform Patient Movement
9:20 AMPanel13. How Organizations Are Making Fee-for-Service and Value-Based Care Work Together
9:20 AMPanel15. Scaling Systems without Losing Identity
10:00 AMNetworking OpportunitiesNetworking Break in Riverside Exhibit Hall
10:00 AMNetworking OpportunitiesNetworking Break in the Exhibit Hall
10:30 AMPanel06. The Uninsured Surge: Preparing C-Suite Strategy for Post-Medicaid Coverage Landscape
10:30 AMPanel07. What the Best CEOs Are Thinking About Succession and Legacy
10:30 AMPanel08. What's Working Beyond the Discharge Lounge and What Needs Redesigning
10:30 AMPanel09. Enterprise Command Centers: Integrating Data, People, and Operations Across the Health System
10:30 AMPanel10. Every FTE Must Be Earned: Building a Culture of Rigorous Position Management
10:30 AMPanel11. Beyond M&A: How Leading Systems Are Expanding Mission and Margin Together
10:30 AMPanel12. Boost Early-Career Nurse Retention by Reimagining Career Ladders and Residency Programs
10:30 AMPanel13. Beyond the Shortage: Redesigning Primary Care Access as a Flow and Logistics Problem
10:30 AMPanel14. Nonnegotiables for Leadership Teams That Will Shape What's Next
10:30 AMPanel15. The 2027 COO Roadmap: Priorities, Pressures and the Path Forward
11:20 AMPanel03. What it Looks Like to Make Workforce Strategy and Wellbeing a Real Priority
11:20 AMPanel05. Rethinking Hospital Operations for the AI Era
11:20 AMPanel07. The Most Important Decisions CEOs Are Making in a Fast-Moving Environment
11:20 AMPanel08. From Boarding to Breakthrough: Eliminating ED Bottlenecks and Reducing Readmissions
11:20 AMPanel09. Pilot Purgatory: Lessons Learned for What Happens Next
11:20 AMPanel09. The Direct-to-Employer Playbook: How Health Systems Are Landing and Scaling Employer Contracts
11:20 AMPanel10. The APP Inflection Point: Workforce Redesign, Role Definition and the Road Ahead
11:20 AMPanel11. Rural Health Finance Strategies That Don't Require Capital You Don't Have
11:20 AMPanel12. Tactics to Strengthening the Hospital-to-Home Handoff
11:20 AMPanel14. Behavioral Health in Primary Care: Making Integration Work at Scale
11:20 AMPanel15. From Inpatient to Everywhere: COOs on Redesigning the Care Delivery Model
12:10 PMNetworking OpportunitiesNetworking Luncheon in the Exhibit Hall
1:20 PMPanel01. How to Remove Barriers for Healthcare's Next Executive Generation
1:20 PMPanel02. Governance Frameworks to Create AI Guardrails
1:20 PMPanel06. What It Means to Lead a Health System Well – and What Gets Left Behind
1:20 PMPanel07. How CEOs Are Building Organizations that Attract and Develop the Next Generation of Leaders
1:20 PMPanel08. Hospital at Home: Building the Tech Infrastructure for the Next 5 Years
1:20 PMPanel09. Who's Watching the Algorithm? Accountability Frameworks for AI at the Point of Care
1:20 PMPanel10. Transforming Culture to Drive Real Top and Bottom Line Results
1:20 PMPanel11. Supply Chain Leadership Today: AI, Resilience and Cost Transformation
1:20 PMPanel12. Zero Harm in High-Pressure Environments: What Truly Moves the Needle for Quality Standards
1:20 PMPanel14. The New Era of Post-Acute Care: In-home Programs
1:20 PMPanel14. Workforce Strategy & Wellbeing: Here's How to Own It at the Top
1:20 PMPanel15. What COOs Need to Prioritize in 2027 and Beyond
2:10 PMPanel04. The Hospital's Role in the Next Era of Health Systems
2:10 PMPanel06. The Digital Front Door as a COO and CSO Priority: Access, Loyalty and Operational Impact
2:10 PMPanel07. How to Build Resilient Systems: Tips from Top Female CEOs
2:10 PMPanel08. Unlocking New Capabilities in Patient Flow With Capacity Command Centers
2:10 PMPanel10. How Academic Medical Centers Are Reducing External Hire Dependence
2:10 PMPanel11. How Mission Holds Organizations Together When the Numbers Are Ugly
2:10 PMPanel12. Top Tips for Keeping Clinical Reasoning Alive in an AI-Driven Era
2:10 PMPanel13. What High-Performing Systems Do to Achieve Sustainable Financial Performance
2:10 PMPanel15. Operational Excellence When Resources Are Tight: A Leadership Guide
2:50 PMNetworking OpportunitiesNetworking Break in the Exhibit Hall
3:15 PMSemi-Keynote Panel02. The CIO and the Board: Communicating Tech Strategy to Non-Technical Leaders
3:15 PMSemi-Keynote Panel03. What Operational Excellence Really Means in 2027
3:15 PMPanel08. What Physician Engagement Really Looks Like When It's Working
3:15 PMSemi-Keynote Panel09. Making the Case for Long-Range Thinking when Short-Term Fires Are Always Burning
3:15 PMSemi-Keynote Panel13. Value-Based Care while Running Fee-for-Service: Navigating the In-Between
3:15 PMSemi-Keynote Panel14. Best Practices for Building SNF Leased Bed Programs
5:00 PMNetworking OpportunitiesHappy Hour in the Exhibit Hall
Start Time Session Type Name
7:30 AMNetworking OpportunitiesContinental Breakfast in the Exhibit Hall & Registration Open
8:30 AMKeynote Panel01. COOs as Culture Architects: Building Organizations That Perform and Endure
8:30 AMSemi-Keynote Panel02. The Next Big Ideas in Healthcare Consumerism
8:30 AMSemi-Keynote Panel03. Is the Hospital Still the Center of the Health System? A C-suite Debate
8:30 AMSemi-Keynote Panel03. The Factors Giving Hospitals the Competitive Edge
8:30 AMSemi-Keynote Panel04. How Successful Compliance Programs Boost the Bottom Line
8:30 AMSemi-Keynote Panel05. What it Will Take to Lead Transformation in the Next 5 Years
8:30 AMSemi-Keynote Panel10. The Leadership Transformation Needed for an Outpatient Boom
9:20 AMPanel04. Virtual Nursing at Scale: Sustaining Momentum Beyond the Pilot Phase
9:20 AMPanel07. Strategic Innovation That Works: CEO Case Studies
9:20 AMPanel08. Reimagining the ED as a System Hub and the New Front Door
9:20 AMFireside Chat09. Dr. Rana Awdish, Medical Director, Care Experience, Henry Ford Health System
9:20 AMPanel10. How Strategy, Finance and Clinical Leadership Move as One
9:20 AMPanel11. Building the Business Case to Fund AI
9:20 AMPanel12. What It Takes to Keep Early-Career Nurses Engaged and on Track
9:20 AMPanel13. Building the Unified Data Platform That Makes Everything Else Possible
9:20 AMPanel14. Navigating Hospital M&A: Operational Realities behind the Deals
9:20 AMPanel15. How the Best COOs Are Bridging Strategy and Execution
10:00 AMNetworking OpportunitiesNetworking Break in the Exhibit Hall
10:30 AMKeynote Panel01. What C-suites Need to Know About AI Before the Next Budget Cycle
10:30 AMSemi-Keynote Panel02. Redefining Success: What 'Winning' Looks Like for Health Systems by 2030
10:30 AMSemi-Keynote Panel05. The Physician Compact Is Changing — And Leaders Have to Respond
10:30 AMSemi-Keynote Panel13. How COOs Are Using Technology to Build Nimbler Organizations
11:20 AMPanel01. Operational Moves That Drive Access Volume and Reduce ED Pressure
11:20 AMPanel03. Leading Your Community through Hard Decisions as an External Leader
11:20 AMPanel04. What High-Performing Systems Do to Stay in the Black
11:20 AMPanel07. How Health System CEOs Stay Grounded Under Pressure
11:20 AMPanel08. How to Build and Sustain a Culture Where Quality Never Slips
11:20 AMPresentation09. Leveraging Digital Solutions to Drive Clinical Outcomes: Scalable Innovations in a Women and Infants Service Line
11:20 AMPanel09. Building the Governance Frameworks That Keep AI and Third-Party Risk in Check
11:20 AMPanel10. Leading With Confidence When the Path Forward Keeps Shifting
11:20 AMPanel11. What the Next Generation of Healthcare CFOs Will Have to Be Good At
11:20 AMPanel12. Integrating Acquired Staff: Culture, Standardization and Systemness
11:20 AMPanel14. AI-Ready HR: Redesigning Processes and Data before You Deploy
11:20 AMPanel15. What Operational Excellence Actually Looks Like in a Resource-Constrained Environment
12:10 PMNetworking OpportunitiesNetworking Luncheon in the Exhibit Hall
1:20 PMFireside Chat01. John Couris, President and CEO of Florida Health Sciences Center, Tampa General Hospital
1:20 PMPanel02. Benchmarking to Better: Using Productivity Analytics to Right-Size Your Workforce
1:20 PMPanel05. Communicating Vision When the Headwinds Are Strong
1:20 PMPanel06. What Building a High-Reliability Organization Actually Takes
1:20 PMPanel07. CEO Perspectives on Creating Durable Competitive Advantage
1:20 PMPanel08. The APP Frontier: Role Clarity, Physician Alignment and the Rise of the Chief APP Officer
1:20 PMPanel09. How to Lead a Community Hospital Amid Constant Transformation
1:20 PMPanel10. Winning the Revenue Fight: Payer Audits, Revenue Cycle Resilience and Protecting the Top Line
1:20 PMPanel11. The Operational Playbook for a Health System Under Financial Pressure
1:20 PMPanel12. The Specialist Recruiting Gap: Strategies for a Market That Favors Physicians
1:20 PMPanel14. Cybersecurity as Existential Risk: Moving From Fortress Thinking to System Resilience
1:20 PMPanel15. Building Workforce Resilience when Traditional Pipelines Break Down
2:10 PMPanel01. Community Engagement Strategies That Build Trust in Every ZIP Code
2:10 PMPanel02. From Orientation to Long-Term Commitment: Redesigning the Early Nursing Experience
2:10 PMPanel03. The Co-Development Playbook: Milestones, IP Rights and Kill Criteria for AI Vendor Partnerships
2:10 PMPanel04. Retention Is the New Recruitment: Strategies to Keep Talent Before They Start Looking Elsewhere
2:10 PMPanel06. Building the Operational Infrastructure That the Health System of 2035 Will Require
2:10 PMPanel07. What CEOs Winning the Healthcare Talent War Do Differently
2:10 PMPanel08. Dispo Huddles, Decision Units and Beyond: Proven Tactics for Throughput
2:10 PMPanel09. What it Takes to Build Organizations that Last Today
2:10 PMPanel10. How Internal Career Frameworks Drive Belonging and Reduce Burnout
2:10 PMPanel11. Long-Range Planning Frameworks That Hold up When the Market Doesn't
2:10 PMPanel12. How Organizations Are Making Workplace Safety Non-Negotiable
2:10 PMPanel13. Measuring Real Labor ROI on AI and Automation Investments
2:10 PMPanel14. Tips for Partnering with Schools to Build the Healthcare Workforce of Tomorrow
2:10 PMPanel15. How Operational Leaders Are Turning Digital Strategy Into Wins for Patients and Operations
2:50 PMNetworking OpportunitiesNetworking Break in the Exhibit Hall
3:15 PMSemi-Keynote Panel02. Rebuilding Trust in Medicine: How Clinical Leaders Can Work with Their Communities
3:15 PMPanel10. Financial Risk Management in a Policy Environment That Will Not Hold Still
3:15 PMPanel11. Meeting Specialty Care Demand When Capacity and Resources Are Stretched
3:15 PMPanel12. Real Solutions for Recruiting and Retaining Staff in Rural and Underserved Markets
3:15 PMSemi-Keynote Panel13. The Connected Health System: Breaking Down the Barriers Between Data, Teams and Decision-Making
5:00 PMNetworking OpportunitiesClosing Happy Hour in the Exhibit Hall
5:00 PMNetworking OpportunitiesHappy Hour in the Exhibit Hall
Start Time Session Type Name
7:00 AMNetworking OpportunitiesContinental Breakfast in Grand Foyer + Registration Open
9:05 AMKeynote Panel01. Earning Loyalty in a World Where Patients Are Also Consumers
9:50 AMKeynote Panel01. What the Best Leadership Teams of 2030 Will Look Like
9:50 AMSemi-Keynote Panel02. Building Apprenticeship Programs to Fill Critical Workforce Gaps
10:30 AMNetworking OpportunitiesNetworking Break in Grand Foyer
10:45 AMPanel01. How to Balance Wage Demands against Reimbursement Realities
10:45 AMPanel02. Building a People Strategy That Can Keep Up With Organizational Transformation
10:45 AMPanel03. Build, Buy or Partner – How Leaders Are Thinking About Strategic Growth
10:45 AMPanel04. How to Navigate Governance in a Volatile Market
10:45 AMPanel05. Why Community Health Is the Smartest Competitive Investment You Can Make
10:45 AMPanel06. The COO as Culture Carrier – Driving Accountability From the Middle Out
10:45 AMPanel07. Leadership Lessons CEOs Wish They Had Known Sooner
11:30 AMPanel01. Excellence Without Extra Resources: How the Best Operations Teams Do More With Less
11:30 AMPanel02. The Day-To-Day Efforts that Create Long-Term Quality
11:30 AMPanel03. Care Anywhere: The Operational Challenges of Medicine outside the Hospital
11:30 AMPanel04. No Rulebook Required: How Leadership Teams Are Building Strategy on the Fly
11:30 AMPanel05. How Urgent Care and Primary Care Chains Are Reshaping Health Systems
11:30 AMPanel06. Balancing Clinical, Financial and Strategic Priorities Without Losing Ground
12:00 PM Meeting Adjourns
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